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  1. DohNa!!(en-US)
  2. general information

general information

How to use

  • How to start using purchased tickets
  • Quick access to apps
  • How to display tickets in an environment where communication is not possible, such as airplane mode
  • Prohibited use in screenshots
  • How to buy tickets
  • About refund method
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Frequently Asked Questions

  • What do I need to use DohNa !!?
  • I don't receive the email, what should I do?
  • I forgot my password.
  • How do I change my password?
  • About deletion of member information
  • Can it be used in places where radio waves do not reach?
See all 9 articles

About inquiry

  • Inquiry about application
  • Who should I contact if I have left something behind on a bus or tram?

About tickets

  • I want to split tickets purchased for changing the number of people.
  • Is it okay to buy in advance?
  • What is the difference between a WEB ticket and a paper ticket?
  • Does the ticket expire?
  • Can I get a ticket refund?

About Payment

  • Is a receipt issued?
  • What payment methods are available?
  • Can I pay 24 hours?
  • How is it shown on my credit card statement?
  • How much is the ticket fee for elementary school students?
  • Are there any discounts such as child discounts and student discounts?

About refund

  • Can I get a refund for 24 hours?
  • About refund operation

Notice

  • There are no announcements at this time
DohNa!!(en-US)
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